Yeah, TRU had many gaffes which lead to their downfall. Chief among them were not innovating the stores, leaving them bland in presentation and lacking in fun ways to draw people in, as well as mismanaging their online sales and way high sticker prices compared to other big box stores.
My local TRU was the only place that carried the latest Black Series figures, albeit only a case or two. Sadly, I could never get there in time to grab any, as the sharks would have cleaned them out. I blame Hasbro for over-producing TFA, TLJ, and RO material.