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Hot Toys wrist pegs


DarthHavok
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So I, much like others, have experienced the wrist pegs on ne of my Hot Toy figures breaking. In particular, the wrist peg on my Dark Knight Batman broke. Now, were it not one of my most prized figures AND close to $200, I wouldn't mind...incidentally, I go mine from Urban Toys for $150, but I digress... I was switching hands and on the first tug * SNAP * the right wrist peg broke. After much frustration and cussing, I contacted Hot Toys support and they not only replaced the peg, but sent me an additional peg for my trouble... VEry cool.

 

Now, I am a loyal purchaser of such collectibles. Great customer service and they managed this perfectly.

 

If you have or should you have the same problem I did, contact Hot Toys as they will help you out.

 

I should point out that you will need a copy of your receipt and a photo of the broken piece as proof.

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So I, much like others, have experienced the wrist pegs on ne of my Hot Toy figures breaking. In particular, the wrist peg on my Dark Knight Batman broke. Now, were it not one of my most prized figures AND close to $200, I wouldn't mind...incidentally, I go mine from Urban Toys for $150, but I digress... I was switching hands and on the first tug * SNAP * the right wrist peg broke. After much frustration and cussing, I contacted Hot Toys support and they not only replaced the peg, but sent me an additional peg for my trouble... VEry cool.

 

Now, I am a loyal purchaser of such collectibles. Great customer service and they managed this perfectly.

 

If you have or should you have the same problem I did, contact Hot Toys as they will help you out.

 

I should point out that you will need a copy of your receipt and a photo of the broken piece as proof.

 

My DK Batman broke a wrist too, though I had an extra peg lying around so I just fixed that up. I'm told your experience with Hot Toys is the norm, so good for them.

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