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Take pictures of the damaged figure, call Jazwares, tell them Joe Amaro said replacements were being offered, send an email with the pcitures and the name of the rep you talked to on the phone.

 

???

 

Profit.

 

However, I warn you, the new ones aren't much better with the hand thing. Mine's still about to come off, so I've resorted to not moving it as much. You have to use very little force to rotate them properly. I'd suggest doing what Alexx mentioned earlier in the thread.

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What I posted on the Jazwares Facebook page, since they seem to read most things popping in on it:   "Since no one seems to be mentioning this directly, the current quality control of the Sonic figu

Hey jamaro (joe)   If ure reading the topics all the time thats cool, shows determination, but please for the love of god make a MIGHTY THE ARMADILLO FIGURE!!!!!! PLEASE EVEN NACK (FANG) THE WEASEL

Hey everyone!!! Wow, it's been a long time, sorry about that. I have been working hard for you fans!...Remember I am a fan too!   First off the Sonic Free Rider figures should be hitting stores ve

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Cool, thanks man! I'm sorry if I came across as snippy back there with the "am i invisible?" comment.

 

OH! Also, there's only a couple of hours left on my Sonic figure auction! There aren't a lot of bids, so bid now and you could get an incredible deal!

When this auction is done, I'll list my old ReSaurus 5-inchers. So keep your eyes open for that!

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Hmm anyone know where I can still snag a 3 inch shadow single card for a decent price without having to pay 20$ for it?

 

Also... my first wave 3 inch Metal Sonics hand decided to snap off completely this soft plastic is mad annoying, what exactly is the process of getting a replacement one from Jazwares?

 

 

 

 

Have you checked an F.Y.E in your area? That would be a good bet if your TRU dosn't have the Shadow. Just a heads up though at F.Y.E the figure might be a dollar higher than at TRU, but its still better than paying $20.;)

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Hmm anyone know where I can still snag a 3 inch shadow single card for a decent price without having to pay 20$ for it?

 

Also... my first wave 3 inch Metal Sonics hand decided to snap off completely this soft plastic is mad annoying, what exactly is the process of getting a replacement one from Jazwares?

 

 

 

 

Have you checked an F.Y.E in your area? That would be a good bet if your TRU dosn't have the Shadow. Just a heads up though at F.Y.E the figure might be a dollar higher than at TRU, but its still better than paying $20.;)

 

Thanks for the info bit whats an F.Y.E.? I live in southern Ontario Canada, so I don't think I have that :/

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Heys guys,

I wanted to jump in here.

 

Eventually Metal Sonic will be released on single card.

But we pulled him from the Comic Book pack and put in Amy instead.

 

The next time you will see Metal Sonic is with the Toys-R-Us exclusive 2 pack that includes Dr. Eggman.

This Metal Sonic will have all silver joints (hips), brighter colors and will be the much improved plastic.

The package is going to be super cool, it will be a diorama where Eggman is building Metal Sonic!

 

I am trying to do some type of variant on Metal Sonic but SEGA is very strict on variants.

 

I am answering all the SEGA blog questions now, but there are over 65+ questions!

So I have to work a little, answers some questions...design a little, answer some questions...paint a little, answer some questions. LOL!

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Heys guys,

I wanted to jump in here.

 

Eventually Metal Sonic will be released on single card.

But we pulled him from the Comic Book pack and put in Amy instead.

 

The next time you will see Metal Sonic is with the Toys-R-Us exclusive 2 pack that includes Dr. Eggman.

This Metal Sonic will have all silver joints (hips), brighter colors and will be the much improved plastic.

The package is going to be super cool, it will be a diorama where Eggman is building Metal Sonic!

 

I am trying to do some type of variant on Metal Sonic but SEGA is very strict on variants.

 

I am answering all the SEGA blog questions now, but there are over 65+ questions!

So I have to work a little, answers some questions...design a little, answer some questions...paint a little, answer some questions. LOL!

 

 

Awesome! So do we have any release date for that new comic pack yet? Also, could we maybe see some concept art of the comic pack, pretty please with sugar on top???!!!

 

Glad to hear that the Q&A is prospering!

 

And, any word on STORES OTHER THAN TOYS R US AND FYE THAT CARRY THE SONIC FIGURES?

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So we're getting Eggy combined with metal? YES!!!!!!!!! I mean yeah a few people like big the cat, but I mean an improved Metal Sonic, with Eggman is just a godlike release.

Can't wait :P

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Heys guys,

I wanted to jump in here.

 

Eventually Metal Sonic will be released on single card.

But we pulled him from the Comic Book pack and put in Amy instead.

 

The next time you will see Metal Sonic is with the Toys-R-Us exclusive 2 pack that includes Dr. Eggman.

This Metal Sonic will have all silver joints (hips), brighter colors and will be the much improved plastic.

The package is going to be super cool, it will be a diorama where Eggman is building Metal Sonic!

 

I am trying to do some type of variant on Metal Sonic but SEGA is very strict on variants.

 

I am answering all the SEGA blog questions now, but there are over 65+ questions!

So I have to work a little, answers some questions...design a little, answer some questions...paint a little, answer some questions. LOL!

......I basically love you guys. I'll most likely HAVE to buy the metal sonic and eggman set. There will still be a Eggman and big release correct? Also the Gold Rivals Metal sonic AquaSlash mentioned sounds like an extremely awesome idea to me! I CANNOT wait for eggman and big.

 

ALSO the A-Team figures are looking great!

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I sent an email requesting a Metal sonic replacement and recieved it today. Its MUCH better. All the joints moved! But anyways, it came in a strange bubble wrap package. Id suspect they'd have to establish a full order system. It might be an awesome idea. And id buy from them alot. But I dont see that happening for a while

 

 

Just in case I ever have a figure problem down the line, what exactly did you have to do and include for them to send you the new Metal Sonic? I tried doing that twice with the Werehog and nothing.

 

They may be doing replacements for metal sonic only, as far as I know. Oh and I dont remember where the post is but as jamaro said in a earlier post, you just have to take pictures of your metal sonic and send them in an email. They were VERY responsive and I got my replacement in 5 days! The packaging was a bit odd though. But anyways I also think their only addressing the FIRST wave of metal sonic's. After he is released again I think they wont be doing replacements anymore.

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That TRU Robotnik pack sounds amazing! Will Robotnik look like classic Robotnik or more modern Dr. Ivo "Eggman" Robotnik? I'm assuming the latter. Technically he looked like he did in the early games/SatAM when he built Metal. HOWEVER, he did recently build the latest Metal Sonic in the comics looking the way he does today.

 

I'll just pretend that the Metal in the TRU pack is the SX40SU1 Model!

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just called jazwares and sent in my email hope my replacement metal is better quality!

Mine seemed to be better. The hands are STILL fragile. I fear moving them too much but my replacement had MUCH better articulation. My first could move all his joints except right hand and left foot joint. The replacement had a better paint job and could move all his joints!

 

But Jamaro, I think itd be best just to make the hands not move. Metal sonics design makes his hands just too skinny, OR you guys could beef up his arms. He wouldnt be as accurate but I say Playability over accuracy ANY day. (With childrens toys that is.) The say....FIVE inch metal sonic (if it were to happen) would of course be able to be much more accurate.

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Hmm anyone know where I can still snag a 3 inch shadow single card for a decent price without having to pay 20$ for it?

 

Also... my first wave 3 inch Metal Sonics hand decided to snap off completely this soft plastic is mad annoying, what exactly is the process of getting a replacement one from Jazwares?

 

 

 

 

Have you checked an F.Y.E in your area? That would be a good bet if your TRU dosn't have the Shadow. Just a heads up though at F.Y.E the figure might be a dollar higher than at TRU, but its still better than paying $20.;)

 

Thanks for the info bit whats an F.Y.E.? I live in southern Ontario Canada, so I don't think I have that :/

 

 

 

F.Y.E is an entertainment store that has movies,games, and cds. I'm not sure if they are in Canada or not, they could go by a different name like how Bestbuy is called Futureshop in Canada.

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For reference, this is Metal Sonic 3.0

 

3.0.PNG

 

You could also do Metal Scourge from the comics, or even a golden "Super" Metal Sonic.

 

 

 

 

It would be pretty awesome if Jazwares could make an Eggman Nega and Metal Sonic 3.0 two pack.

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Well since I had no other use for the broken metal sonic from before now that I have my new one, I decide to make a custom "Battle damage" Metal sonic figure.

http://figurerealm.c...e.php?FID=21836

I decided to make him look like he did in the final scenes from the Sonic the hedgehog animated movie with oil splatters, broken body pieces and authentic scratch/battle marks..

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Hmm anyone know where I can still snag a 3 inch shadow single card for a decent price without having to pay 20$ for it?

 

Also... my first wave 3 inch Metal Sonics hand decided to snap off completely this soft plastic is mad annoying, what exactly is the process of getting a replacement one from Jazwares?

 

 

 

 

Have you checked an F.Y.E in your area? That would be a good bet if your TRU dosn't have the Shadow. Just a heads up though at F.Y.E the figure might be a dollar higher than at TRU, but its still better than paying $20.;)

 

Thanks for the info bit whats an F.Y.E.? I live in southern Ontario Canada, so I don't think I have that :/

 

 

 

F.Y.E is an entertainment store that has movies,games, and cds. I'm not sure if they are in Canada or not, they could go by a different name like how Bestbuy is called Futureshop in Canada.

 

Ah, I see- oh but we have Best Buy AND Futureshop in Canada!!!

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Well since I had no other use for the broken metal sonic from before now that I have my new one, I decide to make a custom "Battle damage" Metal sonic figure.

http://figurerealm.c...e.php?FID=21836

I decided to make him look like he did in the final scenes from the Sonic the hedgehog animated movie with oil splatters, broken body pieces and authentic scratch/battle marks..

 

That's actually pretty cool looking

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